Whanganui - Manawatu Information & advice

There are lots of ways newcomers to Whanganui Manawatu can access information and support services that can help you settle into the region.
Looking for general information?

Immigration New Zealand - Information for new migrants

Immigration New Zealand offers a free information service for all new migrants available throughout the country.

You can call the Immigration New Zealand Contact Centre on:

Freephone: 0508 558 855 (NZ fixed landline only)
From overseas or a mobile phone: +64 9 914 4100

Email: newmigrantinfo@mbie.govt.nz

Information in YOUR language

Citizens Advice Bureau Logo

Sometimes, to be sure you understand, it can be helpful to have something repeated in your first language. 

Language Assistance Services (LAS) is a free government service available in over 300 languages, that you can use for talking to any participating government agency - including, very soon, your local Citizens Advice Bureau (CAB).

This includes phone and video interpreting, and is available "24/7" - 24 hours a day, seven days a week. 

For more about LAS including a list of the participating agencies see our Help in your language page - or contact your local CAB.

Help in your language


Citizens Advice Bureau (CAB)

Cities and most towns across New Zealand have a local Citizens Advice Bureau (CAB). It is a place where you will find someone who can provide information, advice and support on just about any problem you may have.

Whanganui/Manawatu | Citizens Advice Bureau

Migrant Connect information service

For newcomers to New Zealand, selected Citizens Advice Bureaux (CAB) provide a walk-in information service. You probably have lots of questions about how things work here. CAB can help or provide you with information on where to find the answers.

As well as helping with your settlement queries, CAB run information sessions for new migrants on relevant settlement topics. 

The following CABs provide this service:

CAB Palmerston North

Newcomers network

Many areas offer a service called the ‘Newcomers Network’. Each network works slightly differently, but they’re all great ways to meet new people, find out about local events and get connected with your local community. If there’s not one in your area, the national body will give you all the help and support you need to start one.

Manawatu | Newcomers Network

Manawatu Multicultural Centre

The Multicultural Centre in Palmerston North offers a range of events, activities and services to help you, whether you are new to Palmerston North or you're a long time resident. It works to make it easier for migrants to access information and connect with each other.

Check their website for more details.

Manawatu Multicultural Centre

Local libraries

Local libraries are always a good place to go to find information about activities in your local community. And of course they have hundreds of books, eBooks, CDs and DVDs you can borrow. There is commonly also free internet access at most libraries and some have wireless internet.

For information about the local libraries, check their website.

Whanganui Library

Palmerston North City Library

Visitor information

Wondering what to do in the Whanganui/Manawatu region - what attractions to see, adventures to try, routes to take? The Tourism New Zealand site has all the information you need, plus help with travelling further afield in New Zealand including finding transport and accommodation.

Whanganui visitor information | Tourism New Zealand

Manawatu visitor information | Tourism New Zealand

Community Law Centres

If you need legal assistance, you can start with your local Community Law Centre. They have lawyers and advocates who can give you initial legal help so you can deal with the issue quickly, which may be free depending on your ability to pay. They may also be able to represent you in courts or tribunals.

Find a centre | Community Law Centre

Cultural groups

Whanganui and Manawatu have a number of groups representing a wide range of ethnic groups in the area. Check them out on the Citizen's Advice Bureau (CAB) site.

Whanganui Multicultural groups | CAB

Manawatu Multicultural groups | CAB

Immigration advice

If you need help with an immigration matter, you should talk either to a lawyer experienced in the field or to a licensed immigration adviser. Find them using the online register operated by the Immigration Advisers Authority.

Find an adviser | Immigration Advisers Authority

Find an immigration lawyer | New Zealand Law Society

Budget and financial services

If you’re facing financial difficulties, you may need assistance with creating a personalised budget or advice from a financial advisor. They can give you tools, knowledge and advice to help you manage your money better. You may also find answers to your money questions on the Sorted website.

There is a range of budgeting help found in the Citizens Advice Bureau (CAB) directory.

The New Zealand Federation of Budgeting Services maintains a list of its professional members and their contact details.


Budget services Manawatu | CAB

Find a Budgeting service | NZ Federation of Budgeting Services

Justice of the Peace

Justice of the Peace (JPs) can be found in most areas of Whanganui-Manawatu and can assist with the witnessing of documents such as applications for citizenship, certifying copies, and taking declarations, affidavits and affirmations.

Find a JP | Royal Federation of NZ Justices' Association

Toy Library Federation of New Zealand

Toy Libraries offer a range of quality toys, puzzles, games and learning activities for members to hire for a set period of time. Caters for 0 - 8 years.

Find a Toy Library | Toy Library Federation of New Zealand

Parent centres

Parents Centres offer support in all areas of parenting. That includes helping parents develop practical skills in baby and toddler care to preparing for the school years, and crisis help. To find your nearest Parents Centre look on this site.

Locations | Parent Centres New Zealand

Information for newcomers

The Palmerston North City Council (PNCC) wants to make sure that newcomers have the information they need to settle in quickly.

The Council’s Welcoming Communities coordinator, working with local residents, has produced a welcome pack with essential information about living, working and playing in Palmerston North. The pack also includes useful tips for new migrants.

Palmerston North welcome pack | PNCC

What is Welcoming Communities? | Immigration New Zealand


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